Problem solving is the Capacity and Ability
and to Predict
Future Outcomes. The Ability to Seek out Logical
Solutions to Problems,
, without making things
"There are no Problems, only Solutions"
Every Problem can be solved, you just have to learn how to solve it.
There is a process to problem solving, but you also need skills,
knowledge and information in order to be a good problem solver. Problem Solving Skills are the most
important skills to have. They
are the most widely used skills in every human’s life.
The majority of our lives are spent solving problems. Most
problems are easy to solve and take very little time, while other problems
could take hours, days, weeks, months and even years to solve. But if you
don't start, you will never finish, and the problem will never go away.
Problem Solving Process
Problem Solving and Human Expertise
Problem Solving Skills
"Any problem worth
solving will always be difficult to solve, it's not
impossible, it's just a lot of work"
The Five W's and an H
are questions whose answers are considered basic in information-gathering
is a student-centered pedagogy in which
students learn about a subject through the experience of solving an
open-ended problem. Students learn both
Project Based Learning
is a student-centered pedagogy that involves a dynamic classroom approach
in which students acquire a deeper knowledge through active exploration of
real-world challenges and problems
. Students learn about a subject by
working for an extended period of time to investigate and respond to a
complex question, challenge, or problem. It is a style of active learning
and inquiry-based learning
. PBL contrasts with paper-based,
, or teacher-led instruction
that simply presents established facts or portrays a smooth path to
knowledge by instead posing questions, problems or scenarios.
Using Experience in Learning and Problem Solving
Solving WordsProblem Solving Tips
consists of using generic or ad hoc methods,
in an orderly manner, for finding solutions to problems.
First gather as much information about the subject as you can.
Then learn as much as you can about
relates to each other and to the subject.
8 Disciplines of Problem Solving
Plan for solving
the problem and determine the prerequisites.
1: Use a Team
: Establish a
team of people with product/process knowledge.2:
Describe the Problem:
Specify the problem by identifying in quantifiable terms the who, what,
where, when, why, how, and how many (5W2H) for the problem.
Interim Containment Plan: Define and implement containment actions to
isolate the problem from any customer.4:
Determine, and Verify Root
Causes and Escape Points: Identify all applicable causes that could
explain why the problem has occurred. Also identify why the problem was
not noticed at the time it occurred. All causes shall be verified or
proved. One can use five whys or Ishikawa diagrams to map causes against
the effect or problem identified.5:
Verify Permanent Corrections (PCs)
for Problem will resolve problem for the customer: Using pre-production
programs, quantitatively confirm that the selected correction will resolve
the problem. (Verify that the correction will actually solve the problem.)
Define and Implement Corrective Actions: Define and Implement the best
Prevent System Problems: Modify the management
systems, operation systems, practices, and procedures to prevent
recurrence of this and all similar problems.8:
Congratulate Your Team:
Recognize the collective efforts of the team. The team needs to be
formally thanked by the organization.
Big 6 Methods
is a theory that posits that knowing is
inseparable from doing by arguing that all knowledge is situated in
activity bound to social, cultural and physical contexts.
How to Solve It
First, you have to understand the problem.
"Understanding the problem is the first step in solving
After understanding, then make a plan.
Look back on your work. How could it be better?
After Action Review
is a structured review or de-brief
process for analyzing what happened, why it happened, and how it can be
done better by the participants and those responsible for the project or
is the process of solving new problems based on
the solutions of similar past problems.
is the process of devising a solution to a
requirement by making-do, despite
absence of resources that might be expected to produce a
is a mental shortcut that allows people to
make decisions and solve problems quickly and efficiently.
is any approach to problem solving, learning, or
that employs a practical method not guaranteed to be optimal or
perfect, but sufficient for the immediate goals. Where finding an optimal
solution is impossible or impractical, heuristic methods can be used to
speed up the process of finding a satisfactory solution. Heuristics can be
mental shortcuts that ease the cognitive load of making a decision.
Examples of this method include using a rule of thumb, an educated guess,
an intuitive judgment, stereotyping, profiling, or common sense.
is a solution for all problems. Hypothetical remedy for all ills or
diseases; Improving Education is a
in computer science is a method where the
solution to a problem depends on solutions to smaller instances
of the same problem (as opposed to iteration). The approach can
be applied to many types of problems, and recursion is one of
the central ideas of computer science.
Finite Element Method
is a numerical technique for finding approximate
solutions to boundary value problems for partial differential equations.
It is also referred to as finite element analysis (FEA). FEM subdivides a
large problem into smaller, simpler, parts, called finite elements.
initiating cause of either a condition or a causal chain that leads to an
outcome or effect of interest. Commonly, root cause is used to describe
the depth in the causal chain where an intervention could reasonably be
implemented to improve performance or prevent an undesirable outcome.
Root Cause Analysis
is a method of problem solving used for identifying the root causes of
faults or problems. A factor is considered a root cause if removal thereof
from the problem-fault-sequence prevents the final undesirable event from
recurring; whereas a causal factor is one that affects an event's outcome,
but is not a root cause. Though removing a causal factor can benefit an
outcome, it does not prevent its recurrence with certainty. "The
of the Problem"
is a form of problem solving, often applied to repair failed products or
processes. It is a logical, systematic search for the source of a problem
in order to solve it, and make the product or process operational again.
Troubleshooting is needed to identify the symptoms. Determining the most
likely cause is a process of elimination—eliminating potential causes of a
problem. Finally, troubleshooting requires confirmation that the solution
restores the product or process to its working state.
is a fundamental method of solving problems. It is
characterised by repeated, varied attempts which are continued until
success, or until the agent stops trying.
is a software testing method by which individual units of
source code, sets of one or more computer program modules together with
associated control data, usage procedures, and operating procedures, are
tested to determine whether they are fit for use.
is the final consequence of a sequence of actions or
events expressed qualitatively or quantitatively. Possible results include
advantage, disadvantage, gain, injury, loss, value and victory. There may
be a range of possible outcomes associated with an event depending on the
point of view, historical distance or relevance. Reaching no result can
mean that actions are inefficient, ineffective, meaningless or flawed.
is a systematic determination of a subject's
merit, worth and significance, using criteria governed by a set of
is the assignment of a number
to a characteristic of an object or event, which can be compared with
other objects or events.
is a deductive argument for a mathematical
statement. In the argument, other previously established statements, such
as theorems, can be used. In principle, a proof can be traced back to
self-evident or assumed statements, known as axioms, along with accepted
rules of inference
is anything presented in support of an assertion.
This support may be strong or weak. The strongest type of evidence is that
which provides direct proof of the truth of an assertion. At the other
extreme is evidence that is merely consistent with an assertion but does
not rule out other, contradictory assertions, as in
is evidence from anecdotes. Where only
one or a few anecdotes are presented, there is a larger chance that they
may be unreliable due to cherry-picked or otherwise non-representative
samples of typical cases.
is a remarkable
concurrence of events
circumstances which have no apparent causal connection with each other.
is a discipline that deals with the application of advanced analytical
methods to help make better decisions
is when a solution exists, the solution is unique,
and the solution's behavior changes continuously with the initial
is a process of introducing additional
information in order to solve an ill-posed problem or to prevent
is to fit a "model" to a set of training data, so as to be
able to make reliable predictions
untrained data. In overfitting, a statistical model
describes random error or noise instead of the underlying relationship.
Overfitting occurs when a model is excessively complex, such as having too
many parameters relative to the number of observations. A model that has
been overfit has poor predictive performance, as it overreacts to minor
fluctuations in the training data.
Verification and Validation
are independent procedures that
are used together for checking that a product, service, or system meets
requirements and specifications and that it fulfills its intended
is the act or process of deriving
from premises known or assumed to be
refers to anticipatory, change-oriented and
self-initiated behavior in situations, particularly in the workplace.
Proactive behavior involves acting in advance of a future situation,
rather than just reacting. It means taking control and making things
happen rather than just adjusting to a situation or waiting for something
to happen. Proactive employees generally do not need to be asked to act,
nor do they require detailed instructions.
is any characteristic that can help in defining or
classifying a particular system (meaning an event, project, object, or
situation, etc). That is, a parameter is an element of a system that is
useful, or critical, when evaluating the identity of a system; or, when
evaluating the performance, status, condition, etc. of a system.
is a condition that is not limited to a specific
set of values but can vary infinitely within a continuum.
Accuracy and Precision
is one of a number of choices
and options from which to
Alternative Dispute Resolution
processes and techniques that act as a means for
to come to an agreement short of
. It is a
collective term for the ways that parties can settle disputes, with (or
without) the help of a third party.
is a deviation from the normal or common order or form or
characterises a status in which the mind remains
suspended between two contradictory
propositions and unable to assent to
either of them. Doubt on an emotional level is indecision between belief
and disbelief. Doubt involves uncertainty, distrust or lack of sureness of
an alleged fact, an action, a motive, or a decision. Doubt questions a
notion of a perceived "reality", and may involve delaying or rejecting
relevant action out of concerns for mistakes or faults or appropriateness.
is a problem offering two possibilities, neither of
which is unambiguously acceptable or preferable. One in this position has
been traditionally described as "being on the horns of a dilemma", neither
horn being comfortable. This is sometimes more colorfully described as
"Finding oneself impaled upon the horns of a dilemma", referring to the
sharp points of a bull's horns, equally uncomfortable (and dangerous).
generally signifies a solution designed for a specific
problem or task, non-generalizable, and not intended to be able to be
adapted to other purposes (compare with a priori).
is the systematic, theoretical analysis of the
methods applied to a field of study. It comprises the theoretical analysis
of the body of methods and principles associated with a branch of
knowledge. Typically, it encompasses concepts such as paradigm,
theoretical model, phases and quantitative or qualitative techniques.
is a kind of logical argument that applies
deductive reasoning to arrive at a conclusion based on two or more
propositions that are asserted or assumed to be true.
in the philosophy of science is an ideal object,
where the existence of the thing may be said to depend upon a subject's
mind. This contrasts with a real object, where existence does not seem to
depend on the existence
of a mind
is a generalization or abstraction from experience
or the result of a transformation of existing
is a concept where all the necessary and sufficient conditions required to
include something within the concept can be listed. For example, the
concept of a triangle is closed because a three-sided polygon, and only a
three-sided polygon, is a triangle. All the conditions required to call
something a triangle can be, and are, listed.
is a principled way of deriving a concept
hierarchy or formal ontology from a collection of objects and their
properties. Each concept in the hierarchy represents the set of objects
sharing the same values for a certain set of properties; and each
sub-concept in the hierarchy contains a subset of the objects in the
concepts above it.
is an analytical tool with several
variations and contexts. It is used to make conceptual distinctions and
organize ideas. Strong conceptual frameworks capture something real and do
this in a way that is easy to remember and apply
proposes an individual will behave or
act in a certain way because they are motivated to select a specific
behavior over other behaviors due to what they expect the result of that
selected behavior will be. In essence, the motivation of the behavior
selection is determined by the desirability of the outcome. However, at
the core of the theory is the cognitive process of how an individual
processes the different motivational elements. This is done before making
the ultimate choice. The outcome is not the sole determining factor in
making the decision of how to behave.
is a statement that, despite apparently sound
reasoning from true premises, leads to a self-contradictory or a logically
unacceptable conclusion. Some logical paradoxes are known to be invalid
arguments but are still valuable in promoting critical thinking.
is a distinct set of concepts or thought patterns, including theories,
research methods, postulates, and standards for what constitutes
legitimate contributions to a field. Systematic arrangement of all the
inflected forms of a word. The generally accepted perspective of a
particular discipline at a given time.
is a partition of a whole (or a set) into two
parts (subsets). In other words, this couple of parts must be jointly
exhaustive: everything must belong to one part or the other, and mutually
exclusive: nothing can belong simultaneously to both parts.
is a discourse between two or more people holding
different points of view about a subject but wishing to establish the
truth through reasoned arguments.
is the doctrine that practical
consequences are the criteria of knowledge and meaning and value. The
attribute of accepting the facts of life and favoring practicality and
literal truth. Philosophy
for transforming one
problem into another problem. A reduction from one problem to another may
be used to show that the second problem is at least as difficult as the
is the philosophical doctrine that all events transpire in virtue of some
necessity and are therefore inevitable. Traditionally, the view relies on
strict notions of causality, and most philosophical arguments in its favor
have attempted at clear definitions of cause and effect as a basis for the
belief that determinism is true.
is clear, rational thinking
involving critique. Making clear, reasoned
judgments. Ideas should be reasoned, well thought out, and judged.
Intellectually disciplined process of actively
conceptualizing, applying, analyzing
synthesizing, and/or evaluating
gathered from, or generated by, observation, experience,
reflection, reasoning, or communication, as a guide to belief and action. "Critical Thinking is Critical"
is the ability to
both complex and uncomplicated problems by making decisions that are
sensible given the available information. Such skills include
demonstration of the ability to apply
to breaking complex problems into their component
is reflective assessments and
critique of society and
by applying knowledge from the social sciences and the humanities.
Understanding Information - Formulating
is a person with responsibility for the
formulation and implementation of a strategy. Strategy generally involves
setting goals, determining actions to achieve the goals, and mobilizing
resources to execute the actions. A strategy describes how the ends
(goals) will be achieved by the means (resources).
Levels of Complexity
is the coordination of events to operate a
system in unison. The familiar conductor of an orchestra serves to keep
the orchestra in time. Systems operating with all their parts in synchrony
are said to be synchronous or in sync; those which are not are
is a hypothesis that is testable on the
basis of observing a process that is modeled via a set of random
variables. A statistical hypothesis test is a method of statistical
inference. Commonly, two statistical data sets are compared, or a data set
obtained by sampling is compared against a synthetic data set from an
idealized model. A hypothesis is proposed for the statistical relationship
between the two data sets, and this is compared as an alternative to an
idealized null hypothesis that proposes no relationship between two data
a false statement presented as a fact.
is a statement (in mathematics often shown in symbolic
form) that is so evident or well-established, that it is accepted without
controversy or question. Thus, the axiom can be used as the premise or
starting point for further reasoning or arguments, usually in logic or in
is the process of finding a relationship between
two quantities that are unknown (when the measurable quantities are not
given a particular value for the amount considered or found a standard for
the quantity). When one of quantity is known, which is made or set with
one device, another measurement is made as similar way as possible with
the first device using a second device. The measurable quantities may
differ in two devices which are equivalent. The device with the known or
assigned correctness is called the standard. The second device is the unit
under test, test instrument, or any of several other names for the device
is a conclusion or proposition based on incomplete information, for which
has been found.
is a strategy to control search in problem-solving. Given a current state
and a goal state, an action is chosen which will reduce the difference
between the two. The action is performed on the current state to produce a
new state, and the process is recursively applied to this new state and
the goal state.
Note that, in order for MEA to be effective, the
goal-seeking system must have a means of associating to any kind of
detectable difference those actions that are relevant to reducing that
difference. It must also have means for detecting the progress it is
making (the changes in the differences between the actual and the desired
state), as some attempted sequences of actions may fail and, hence, some
alternate sequences may be tried.
When knowledge is available
concerning the importance of differences, the most important difference is
selected first to further improve the average performance of MEA over
other brute-force search strategies. However, even without the ordering of
differences according to importance, MEA improves over other search
heuristics (again in the average case) by focusing the problem solving on
the actual differences between the current state and that of the goal
is a paradoxical situation from which an individual cannot escape because
of contradictory rules
. An example would be: To apply for a job, you
need to have a few years of experience. But in order to gain experience,
you need to get a job first.
the likelihood that the event will take place. Odds
against reflect the
likelihood that a particular event will not take place.
Sometimes the simplest explanation is most likely the correct
the cognitive process resulting in the selection of a belief or a course
of action among several alternative possibilities
. Every decision-making
process produces a final choice that may or may not prompt action.
Decision-making is the process of identifying and choosing alternatives
based on the values and preferences of the decision-maker.
the best decision we can make at this time based on our current level of
knowledge and information.
, focus on target-based decisions.
Everyone can make better decisions, and everyone has the ability
to make good decisions, but not everyone is aware of what good
decisions they can make or what good choices are available. This
is why informing the public, and educating every student to the
highest degree is absolutely necessary. This is life or death
decision. And I choose life, like most people do.
People realize the problems in the world but they don't know how
to solve these problems. You must put the process of problem
solving in motion. You need to find short term and long term
solutions. We need to go beyond just treating social diseases,
we need to cure these diseases once and for all.
or paralysis by
is the state of
(or over-thinking) a situation so that a decision
or action is never taken, in effect paralyzing the outcome. A
decision can be treated as
, so that a choice is never made, rather than
try something and change if a major problem arises. A person
might be seeking the optimal or "perfect" solution upfront, and
fear making any decision which could lead to erroneous results,
while on the way to a better solution.
Recognition Primed Decision
is a model of how people make quick,
effective decisions when faced with complex situations. In this model, the
decision maker is assumed to generate a possible course of action, compare
it to the constraints imposed by the situation, and select the first
course of action that is not rejected.
is a group decision-making process in which
develop, and agree to support, a decision in the best
interest of the whole. Consensus may be defined professionally as an
acceptable resolution, one that can be supported, even if not the "favourite"
of each individual. Consensus is defined by Merriam-Webster as, first,
general agreement, and second, group solidarity of belief or sentiment.
Consensus Decision Making
is a group decision-making process in which group
members develop, and agree to support
, a decision in the best interest of
the whole. Consensus may be defined professionally as an acceptable
resolution, one that can be supported, even if not the "favourite" of each
is the collective judgment
position, and opinion
of the community of scientists
in a particular field
of study. Consensus implies general agreement, though not necessarily
unanimity. Consensus is normally
achieved through communication at conferences, the publication process,
replication (reproducible results by others), and peer review. These lead
to a situation in which those within the discipline can often recognize
such a consensus where it exists, but communicating to outsiders that
consensus has been reached can be difficult, because the 'normal'
through which science progresses may seem to outsiders as contestation. On
institutes issue position statements intended to
communicate a summary of the science from the "inside" to the "outside" of
the scientific community. In cases where there is little controversy
regarding the subject under study, establishing what the consensus is can
be quite straightforward.
evaluation of work by one or more people of similar competence to the
producers of the work (peers
). It constitutes a form of self-regulation by
qualified members of a profession within the relevant field. Peer review
methods are employed to maintain
standards of quality
, improve performance, and provide
is a situation faced when individuals
collectively make a choice
from the alternatives before them. The decision
is then no longer attributable to any single individual who is a member of
the group. This is because all the individuals and social group processes
such as social influence contribute to the outcome. The decisions made by
groups are often different from those made by individuals. Group
polarization is one clear example: groups tend to make decisions that are
than those of its individual members, in the direction of
the individual inclinations. Truth
is a social, largely linguistic phenomenon whereby a group
of people produce a sequence of utterances that performs a cognitive act.
That is, if a similar sequence was uttered or thought by an individual it
would be considered an act of cognition or thinking. The group can be a
small group, such as 3-5 people talking together or working together
online. The group can also be a larger collective, such as a classroom of
students or a global community contributing asynchronously to an extended
discourse on a problem or topic or to a knowledge repository like
Wikipedia. The theory of group cognition is a postcognitivism philosophy,
which considers a larger unit of analysis than an individual mind as a
producer of cognitive activities such as creative problem solving.
refers to the tendency for a group to make decisions that
are more extreme than the initial inclination of its members. These more
extreme decisions are towards greater risk if individuals' initial
tendencies are to be risky and towards greater caution if individuals'
initial tendencies are to be cautious. The phenomenon also holds that a
group's attitude toward a situation may change in the sense that the
individuals' initial attitudes have strengthened and intensified after
group discussion, a phenomenon known as
(SDM) is an approach in which
communicate together using the best available evidence when faced
with the task of making decisions. Patients are supported to deliberate
about the possible attributes and
of options, to arrive at
informed preferences in making a determination about the best course of
action which respects patient autonomy, as well as
Decision Support System
is a computer-based information
system that supports business or organizational decision-making
activities. DSSs serve the management, operations, and planning levels of
an organization (usually mid and higher management) and help people make
decisions about problems that may be rapidly changing and not easily
specified in advance—i.e. Unstructured and
problems. Decision support systems can be either fully computerized,
human-powered or a combination of both.
is used to help individuals and
organizations with their decision-making processes, typically resulting in
or choosing from among
is a list of
values in rows and columns
allows an analyst to systematically
identify, analyze, and rate the
performance of relationships between sets of values and information.
Elements of a decision matrix show decisions based on certain decision
criteria. The matrix
is useful for looking at large masses of decision
factors and assessing each factor’s relative significance. Decision matrix
is used to describe a multi-criteria decision analysis (MCDA) problem.
is a way of solving problems,
designing systems, and understanding human behavior that draws on concepts
fundamental to computer science
. Computational thinking is thinking in
terms of abstractions, invariably
of abstraction at once.
Computational thinking is about the automation of these abstractions. The
automaton could be an algorithm, a
, a tangible device, a
—or the human brain
is the thought processes involved in formulating a problem and expressing
its solution(s) in such a way that a computer—human or machine—can
effectively carry out. Computational Thinking is an iterative process
based on three stages: 1) Problem Formulation (abstraction), 2) Solution
Expression (automation), and 3) Solution Execution & Evaluation (analyses)
captured by the figure to the right.
is the study of the reasoning
underlying an agent's
. Decision theory can be broken
into two branches: normative decision theory, which gives advice on how to
make the best decisions, given a set of uncertain beliefs and a set of
; and descriptive decision
theory, which analyzes
existing, possibly irrational agents actually make decisions.
Reflective Decision Theory
is a term occasionally used to
refer to a decision theory that would allow an agent to take actions in a
way that does not trigger regret. This regret is
to the Causal Decision Theory, as a Reflective inconsistency, a divergence
between the agent who took the action and the same agent reflecting upon
Rational Choice Theory
is a framework for understanding and
often formally modeling
social and economic behavior. The basic premise of
rational choice theory is that aggregate social behavior results from the
behavior of individual actors, each of whom is making their individual
decisions. The theory therefore focuses on the determinants of the
Decision Tree Learning
uses a decision tree as a predictive model
which maps observations
about an item (represented in the branches) to conclusions about the
item's target value (represented in the leaves). It is one of the
approaches used in
, data mining and
. Tree models where the target variable can take a
finite set of values are called classification trees; in these tree
structures, leaves represent class labels and branches represent
conjunctions of features that lead to those class labels. Decision trees
where the target variable can take continuous values (typically real
numbers) are called regression trees.
is a decision support tool that uses a
of decisions and their possible consequences,
chance event outcomes, resource costs, and utility. It is one way to
display an algorithm. Decision trees are commonly used in operations
research, specifically in decision analysis, to help identify a strategy
most likely to reach a goal, but are also a popular tool in machine
Info-Gap Decision Theory
is a non-probabilistic decision
theory that seeks to optimize robustness to failure – or opportuneness for
windfall – under severe uncertainty, in particular applying sensitivity
analysis of the stability radius type to perturbations in the value of a
given estimate of the parameter of interest. It has some connections with
Wald's maximin model; some authors distinguish them, others consider them
instances of the same principle.
is the Value
of the best alternative forgone where, given limited
resources, a choice needs to be made between several mutually exclusive
alternatives. Assuming the best choice is made, it is the "cost
by not enjoying the benefit that would have been had by taking the second
best available choice.
Does probability measure the
real, physical tendency of something to occur or is it a measure of how
strongly one believes it will occur, or does it draw on both these
elements? In answering such questions, mathematicians interpret the
probability values of probability theory. Odds
is a discipline that deals with the application of advanced
analytical methods to help make better decisions.
Decision Making and Problem Solving
Problem Solving Techniques
is the process of
dispersing functions, powers, people
or things away from a central
location or authority.
is the deductive
study of human action based on
the notion that humans engage in purposeful behavior, as opposed to
reflexive behavior like sneezing and inanimate behavior. According to
its theorists, with the action axiom as the starting point, it is possible
to draw conclusions about human behavior that are both objective and
universal. For example, the notion that humans engage in acts of choice
implies that they have preferences
, and this must be true for anyone who
exhibits intentional behavior.
in which the output is
to the input. Nonlinear problems are of interest to
engineers, physicists and mathematicians and many other scientists because
most systems are inherently nonlinear in nature. Nonlinear systems may
appear chaotic, unpredictable or counterintuitive, contrasting with the
much simpler linear systems
is the quality of being "determined by chance,
whim, or impulse, and not by necessity, reason, or principle."
is a discipline that deals with the
application of advanced analytical methods to help make better decisions.
the time it takes for a person to make a decision
as a result of the possible choices he or she has: increasing the number
of choices will increase the decision time logarithmically. The Hick–Hyman
law assesses cognitive information capacity in choice reaction
experiments. The amount of time taken to process a certain amount of bits
in the Hick–Hyman law is known as the rate of gain of information.
is used to describe decisions
that are made separately, each according to the facts of the particular
situation. Ad hoc
is for one specific
case, or improvised for one specific purpose.
Two Types of Problem-Solving Models
College Student’s Guide to Computers
in Education - Chapter 3: Expertise and Problem Solving
Dan Ariely Decisions
Making a Comprehensive Plan of Action - Predictions
is a measurement
or a belief about something that
may happen in the future. A statement about an uncertain event. It is
often, but not always, based upon experience or knowledge.
Far Future Planning
is the process of making predictions of the Future
based on past and
present data and analysis of
encompasses a variety of statistical
techniques from predictive modeling
, machine learning, and data mining
that analyze current and historical facts to make predictions about future
or otherwise unknown events
to predict outcomes. Most often the
event one wants to predict is in the future, but predictive modelling can
be applied to any type of unknown event, regardless of when it occurred.
For example, predictive models are often used to detect crimes and
identify suspects, after the crime has taken place.
is an estimate of an interval in which future observations will fall, with
a certain probability, given what has already been observed. Prediction
intervals are often used in regression analysis.
is a measure of the probability of
an event given that (by assumption, presumption, assertion or evidence)
another event has occurred.
Theory of Change
is a specific type of methodology
for planning, participation, and evaluation that is used in the
philanthropy, not-for-profit and government sectors to promote social
change. Theory of Change defines long-term goals and then maps backward to
identify necessary preconditions.
refers to a very concrete research based set of
actions that are taken as precautionary measures in the face of potential
disasters. These actions can include both physical preparations (such as
emergency supplies depots, adapting buildings to survive earthquakes and
so on) and trainings for emergency action. Preparedness is an important
quality in achieving goals and in avoiding and mitigating negative
outcomes. There are different types of preparedness, such as public health
preparedness and local emergency preparedness or snow preparedness (i.e.:
Snow Preparedness Teams - SPT), but probably the most developed type is
", defined by the UN as involving "forecasting and
taking precautionary measures prior to an imminent threat when advance
warnings are possible". This includes not only natural disasters, but
all kinds of severe damage caused in a relatively short period, including
warfare. Preparedness is a major phase of emergency management, and is
particularly valued in areas of competition such as sport and military
is a plan devised for an outcome other than in the usual (expected) plan.
is the development of forecasts of behavior or
recommended courses of action to the
on a wide range of available information sources both overt and covert.
Assessments are developed in response to requirements declared by the
in order to inform
is the process of identifying, quantifying,
and prioritizing (or ranking) the vulnerabilities in a system.
is a location where organisms, people, vehicles,
equipment or material are assembled before use.
Early Warning System
is a major element of
disaster risk reduction
. It prevents loss of life
and reduces the economic and material impact of disasters. To be
effective, early warning systems need to actively involve the communities
at risk, facilitate public education and awareness of risks, effectively
disseminate alerts, and warnings and ensure there is constant state of
preparedness. A complete and effective early warning system supports four
main functions: risk analysis
, monitoring and
warning; dissemination and communication
; and a response capability.
forethought, is the process of thinking about and organizing the activities
required to achieve a desired goal
. It involves the creation and
of a plan, such as psychological aspects that require
conceptual skills. There are even a couple of tests to measure someone’s
capability of planning well. As such, planning is a fundamental property
of intelligent behavior.
is a high level plan to achieve one or more goals
under conditions of uncertainty. In the sense of the "art of the general",
which included several subsets of skills including "tactics", siegecraft,
is an organization's process of defining its strategy, or direction, and
making decisions on allocating its resources to pursue this strategy. It
may also extend to control mechanisms for guiding the implementation of
concerns the ‘content’ of strategy – initiatives,
choices, policies and decisions adopted in an attempt to improve
performance, and the results that arise from these managerial behaviors.
Strategic Planning Models
Rational Planning Model
is a model of the planning process involving a number of rational actions
or steps....Definition of the problems and/or goals; Identification
of alternative plans/policies; Evaluation of alternative
plans/policies; Implementation of plans/policies; Monitoring of
effects of plans/policies.
focuses on creating the future by
designing a desirable present. Interactive planning is unlike other types
of planning, such as reactive planning, inactive planning, and preactive
planning. Interactive planning has three unique characteristics:
Interactive planning works backwards from where an organization wants to
be now to where it is now. Interactive planning is continuous; it does not
start and stop. Interactive planning lets the organization’s stakeholders
to be involved in the planning process. Interactive Planning has six
phases, divided into two parts: Idealization and Realization.
Automated Planning and Scheduling
is a branch of artificial
intelligence that concerns the realization of strategies or action
sequences, typically for execution by intelligent agents, autonomous
robots and unmanned vehicles. Unlike classical control and classification
problems, the solutions are complex and must be discovered and optimized
in multidimensional space. Planning is also related to decision theory.
Researchers add a splash of Human Intuition to Planning Algorithms
Incorporating strategies from skilled human planners improves automatic
planners’ performance. Oracle
someone who perceives the future
some inexplicable perceptive powers.
is a managerial
strategy in which a manager imagines that a project or
organization has failed, and then works backward to determine
what potentially could lead to the failure of the project or
organization. The technique breaks possible group thinking by
facilitating a positive discussion on threats, increasing the
likelihood the main threats are identified. Management can then
analyze the magnitude and likelihood of each threat, and take
preventative actions to protect the project or organization from
suffering an untimely "death". (A pre-mortem, also known as a premortem).
Worst-case execution time
is the maximum length of
task could take to execute on a specific hardware platform.
Best, worst and average case
what the resource usage is on
What's the worst case
states that anything that can go wrong, will go wrong.
Cause and Effect
are outcomes that are not the ones
foreseen and intended by a purposeful action.
Concept Driven Strategy
is a process for formulating
strategy that draws on the explanation of how humans inquire provided by
linguistic pragmatic philosophy. This argues that thinking starts by
selecting (explicitly or implicitly) a set of concepts (frames, patterns,
lens, principles, etc.) gained from our past experiences. These are used
to reflect on whatever happens, or is done, in the future.
involves the formulation and
implementation of the major goals and initiatives taken by a company's top
management on behalf of owners, based on consideration of resources and an
assessment of the internal and external environments in which the
is a mental or thinking process applied
by an individual in the context of achieving success in a game or other
endeavor. As a cognitive activity, it produces thought.
is the cognitive process of studying and
understanding systems of every kind. For others, the focus is on social
organizations in particular.Deliberate
is something that is carefully thought out in advance. Unhurried and with
weigh. Discuss the pros and cons
is to predict in
advance. Judge to be probable
is to think about carefully.
Regard or treat with consideration
respect, and esteem. Information that should be kept in mind when making a
decision. Kind and considerate regard for others.
is to evaluate or
the nature, quality, ability,
extent, or significance of. How much there is or how many there are of
something that you can quantify.Debate
is a discussion
reasons are advanced for and against some proposition or proposal. Discuss
the pros and cons of an issue. The formal presentation of a stated
proposition and the opposition to it (usually followed by a vote).
is to regard something as probable
or likely. probable occurrence.
about the future
. tell in advance.
"If you fail to plan, then you're planning
"The journey of a thousand miles begins with a single step, and
Things To Do List
There's only so much planning that you
can do. You can't plan for
everything because something's are difficult to plan for. The
best thing that you can do is to
learn from your
, and also share what you've learned so that others
can avoid making the same mistakes that you did. There is always
going to be some level of risk, but you have to make a decision.
Just don't let the fear of risk stop you. And don't forget to
balance your time between planning and doing. If you spend all
your time planning, then you may end up planning to do nothing.
Think Aloud Protocol
is a protocol used to gather data in usability testing in product design
and development, in psychology and a range of social sciences (e.g.,
reading, writing, translation research, decision making, and process
is the process of implementing and
developing technical standards based on the consensus
of different parties that include firms, users, interest groups, standards
organizations and governments Standardization can help to maximize
compatibility, interoperability, safety, repeatability, or quality. It can
also facilitate commoditization of formerly custom processes. In social
sciences, including economics, the idea of standardization is close to the
solution for a coordination problem, a situation in which all parties can
realize mutual gains, but only by making
mutually consistent decisions
This view includes the case of "spontaneous standardization processes", to
produce de facto standards.
Positive Feed Back Loop
"Bringing hindsight to the present moment."
Collaboration Techniques - Collaboration Tools - Outsourcing - Brainstorming
is the process of two or more people or organizations
realize mutual goals
is an application software
designed to help people
involved in a common task to achieve their goals. One of the earliest
definitions of collaborative software is 'intentional group processes plus
software to support them
List of Collaborative Software
Collaborative Innovation Network
to describe innovative teams
people with a
, enabled by the Web to collaborate in achieving a common
goal by sharing ideas, information, and work.
Collaborative Working Environment
supports people, such as
e-professionals, in their individual and cooperative work. Research in CWE
involves focusing on organizational, technical, and social issues.
Integrated Collaboration Environment
is an environment in
which a virtual team does its work. Such environments allow companies to
realize a number of competitive advantages by using their existing
computers and network infrastructure for group and personal collaboration.
These fully featured environments combine the best features of
and collaboration, desktop
, and instant
message into a single easy-to-use, intuitive environment. Recent
developments have allowed companies include streaming in real-time and
archived modes into their ICE.
evaluation of work by one or more people of similar competence to the
producers of the work (peers). It constitutes a form of self-regulation by
qualified members of a profession within the relevant field.
is the practice of groups producing
works together through individual contributions. Effective choices in
group awareness, participation, and coordination are critical to
successful collaborative writing outcomes.
Computer-Supported Collaborative Learning
approach wherein learning takes place via social interaction
computer or through the Internet. This kind of learning is characterized
by the sharing and construction of knowledge among participants using
technology as their primary means of communication or as a common
resource. CSCL can be implemented in online and classroom learning
environments and can take place synchronously
is the generic term used in architectural and
interior design for any floor plan which makes use of large, open spaces
and minimizes the use of small, enclosed rooms such as private offices.
is a concept in Swedish culture with the basic
meaning "to have coffee"
Collaborative Framework facilitates
productivity and decision making for both scientists and project managers.
is a new approach to working
together on projects online which puts the document and its contents at
the centre of the process.
may be used as an umbrella term for various types of
online collaborative services including web seminars ("webinars"),
webcasts, and peer-level web meetings. It may also be used in a more
narrow sense to refer only to the peer-level web meeting context, in an
attempt to disambiguate it from the other types of collaborative sessions.
is a type of
provides shared computer processing resources and data to computers and
other devices on demand. It is a model for enabling ubiquitous, on-demand
access to a shared pool of configurable computing resources.
is the tendency for people working in groups
to get stuck on other people’s ideas.
"More hands make light work, but too many cooks in the kitchen
could be less productive."
PC to PC
Free Conference Call
World Cafe Conversational ProcessData Sharing Tools
platforms to organize and curate content.
workshops. An Introduction to Systems Thinking and Wicked Problem Solving.
is a gathering of people under the roof of an
inspiring host, held partly to amuse one another and partly to refine the
taste and increase the knowledge of the participants through conversation.
Solve For X
is the process of groups of organisms working or acting together for
common or mutual benefit, as opposed to working in competition for selfish
is the process where groups of organisms work
or act together for common or mutual benefits. It is commonly defined as
any adaptation that has evolved, at least in part, to increase the
reproductive success of the actor’s social partners.
are a part of Steiner's taxonomy of group
tasks. They are often studied when dealing with process losses in groups.
Process loss is observed in groups when there is a reduction in their
performance effectiveness or efficiency. This could be due to a variety of
interpersonal processes, which may be caused by either motivation loss or
coordination loss. Conjunctive tasks fall into the latter category of
coordination problems in groups.
is a pact or treaty among individuals or groups,
during which they cooperate in
, each in their own self-interest, joining
forces together for a common cause. This
may be temporary or a matter of convenience. A
coalition thus differs from a more formal
. Possibly described as a joining of 'factions',
usually those with overlapping interests rather than opposing.
activity by which businesspeople and
entrepreneurs meet to form business relationships and to recognize,
create, or act upon business opportunities, share information and seek.
potential partners for ventures.
Wireless Mesh Network
Community Collaboration Methods
Group Decision Making
- Shared Decision-Making
- Consensus Decision Making
Public Service Announcement
Electronic Mailing List
Decision Support System
Operations Support System
are computer systems used by
telecommunications service providers to manage their networks (e.g.,
telephone networks). They support management functions such as network
inventory, service provisioning, network configuration and fault
Life Support System
is a group of devices that allow a human
being to survive in space.
The Wisdom of Crowds
is a form of qualitative research in which a group of people are asked
about their perceptions, opinions, beliefs, and attitudes towards a
product, service, concept, advertisement, idea, or packaging.
is a group creativity technique by which
efforts are made to find a conclusion for a specific problem by gathering
a list of ideas spontaneously contributed by its members.
Meeting of the Minds
used to describe the intentions of
the parties forming the contract. In particular it refers to the situation
where there is a common understanding in the formation of the contract.
Formation of a contract is initiated with a proposal or offer. This
condition or element is often considered a necessary requirement to the
formation of a contract.
Agile Software Development
describes a set of principles
for software development under which requirements and solutions evolve
through the collaborative effort of self-organizing cross-functional
teams. It advocates adaptive planning, evolutionary development, early
delivery, and continuous improvement, and it encourages rapid and flexible
response to change. These principles support the definition and continuing
evolution of many software development methods.
is a group of people who assemble suddenly
in a public place, perform an unusual and seemingly pointless act for a
brief time, then quickly disperse, often for the purposes of
entertainment, satire, and artistic expression.
Word of Mouth
is the passing of information from person to person
by oral communication,
which could be as simple as telling someone the time of day.
is a common form of word-of-mouth communication
where one person tells
others a story about a real event or something made up. Oral tradition is
material and traditions transmitted by word of mouth through
is the process of obtaining needed
services, ideas, or content by soliciting contributions from a large group
of people, especially an online community, rather than from employees or
is the ability of an
enterprise—a company or other large organization—to functionally link
activities, such as product design, supply chains, manufacturing, in an
efficient and competitive way.
Amazon Mechanical Turk
of Meeting -
Time allowed for Each Person -
Specify Rules of the Meeting if
Needed - Take Attendance -
Specify Agenda and Purpose of Meeting - List
Provide Documents -
List Topics - List Important Information - List Important
Questions that need Answering -
Review Results and the Progress of Previous Related Meetings - Allow People to speak and ask Questions
- Assign People to Solve
End Meeting with Brief Overview.
is two or more
people come together
one or more topics,
often in a formal setting.
When should you
When should you ask for
When should you
someone who attends or communicates the ideas of or
acts on behalf
of an organization at a
meeting or conference between organizations, which may be at the same
level or involved in a common field of work or interest.
Facilitation of Meetings
refers to the process of designing and running a successful meeting.
Facilitation concerns itself with all the tasks needed to run a productive
and impartial meeting. Facilitation serves the needs of any group who are
meeting with a common purpose, whether it be making a decision, solving a
problem, or simply exchanging ideas and information. It does not lead the
group, nor does it try to distract or to entertain. A slightly different
interpretation focuses more specifically on a group that is engaged in
experiential learning. In particular this is associated with active
learning and concepts of tutelary authority. This is covered in-depth in
the research work of John Heron at the University of Surrey and the
International Centre for Co-operative Inquiry.
Capstone projects should be about working on Real Problems, problems
that need solving, like problems that are plaguing the world and
plaguing local communities. This should involve extensive original
investigation, methods of inquiry, critical thinking skills,
creativity, scholarly research, communicating ideas,
presentation, reading and writing skills and so on.
And these skills need to be measured, tested and confirmed.
Problems should not be considered to big to solve for this is a
part of the learning experience. Capstone projects should
prepare students for reality, otherwise you are just wasting
time, people and resources. Just teaching
will not be enough.
In order to solve the plethora of problems in our
world you first have to educate people on how to be problem
solvers, then and only then will our problems be solved.
more education quotes
Capstone Project for Basic Knowledge 101
The First Problem: # 1
Students need to create ways to improve education on all levels.
To accomplish this, students must collect the worlds most
important and the most valuable knowledge and information that
is available. Then design a curriculum based on that knowledge
and information. This would include creating computerized
courses and videotaping the best and most effective teaching lessons, and so on. Then
Why Improve Education
Open Source Curriculum
The Second Problem: # 2
Once we have created the perfect education, students have to
create ways to make sure that every person on the planet has
access to a good education. The more educated and aware people
are the more prepared they will be to solve problems. Educated
people will also have the skills that are needed to improve
their quality of life and improve the quality of life for
Laptops and USB Flash Memory Drives
- Teaching Methods
Open Source Education Resources
The Third Problem: # 3
Clean water for everyone, healthy food for everyone, clean and
safe homes for everyone, clean and safe electricity for
jobs that make a positive difference for everyone
Big 5 Needs
Gilding: The Earth is full
Of course the problems in # 3, along with the thousands of
other problems that people are faced with today, will never
improve unless we fix problems # 1 and # 2. Team
effort between schools is a must when working on this project. Working as a
team will save time, people and resources, and at the same time,
teach students about one of the important aspects of problem solving,
which is teamwork.
How would you Teach it?
would you Learn it?
How Would you Test it?
Capstone Project # 2
We'll call this "The Logic Movement"
you're not part of the solution, then you're part of the
Capstone Research Projects Ideas
"A journey of a thousand miles begins with a single
"The problems that exist in the world today cannot be solved by
the same level of thinking that created them." (Albert Einstein
"Problems can't be solved unless they are identified"
"I see most
as just a puzzle, a puzzle I must learn to solve.
So when a computer problem arises I usually say "How do I solve
this puzzle and where would be the best place to start?" So can
learning how to solve
teach us about
course. Problem solving is not a problem, it's a part of
"Everything on this planet that is alive today is a direct result
of information being passed forward and shared with the next
generation of its species"...More
"To assume what other people are assuming is a
I like to avoid.
with a backwards brain is
as useless as looking
with a backwards brain.
Backwards Brain Meaning: Making assumptions based on outdated,
incorrect or insufficient information.
You don't have a question If you have
your question makes
. There's no
to it's timing and it applies to situations of little importance."
"Why would you force other people to fix your problems just
because you don't want to take the time to fix your own
problems, problems that you could easily fix yourself? This is
not the same as asking for help. It's just that when people
transfer or force their personal problems to other people without their
permission, it only creates more problems."
is a state of difficulty that needs to be
resolved. A question raised for consideration or solution. A
source of difficulty. An accident,
is something open to doubt or
. Making great mental
demands; hard to comprehend or solve or believe. Not settled, uncertain,
of uncertain outcome; debatable, questionable, open to doubt. Difficult to
overcome, solve, or decide.
is to find the solution to (a problem or question) or understand the
meaning of. Figure out. Answer Correctly.
is a statement that solves a problem or explains how to
solve the problem. A method for solving a problem. Work out in
The successful action of solving a problem. The set of values
that give a true statement when substituted into an equation.
is finding a solution to a problem. Something settled or resolved;
the outcome of decision making. A statement that solves a
problem or explains how to solve the problem. A decision to do
something or to behave in a certain manner.
is to reach a conclusion after a discussion or deliberation. Settle
conclusively. Reach a decision. Find the solution.
is a statement that solves a problem or explains how to solve the
problem. Being sufficient and adequate enough to fulfill a need
or requirement. Having the requisite qualities or resources to meet a task. Be
satisfactory for; meet the requirements of or serve the
of, either in quality or quantity.
is an event that occurs when something passes from one state or
phase to another. Become different in some particular way,
without permanently losing one's or its former characteristics
or essence. The result of alteration or modification. Exchange
or replace with another, usually of the same kind or category. A
difference that is usually pleasant.
is an act of formulating a program for a definite course of action.
The act or process of drawing up plans or layouts for some
project or enterprise. The cognitive process of
about what you
will do in the event of something happening. Have the will and
intention to carry out some action. Make a design of;
in systematic, often graphic form.
is a way of doing something, especially a systematic way; implies
an orderly logical arrangement (usually in steps)
A condition of regular or proper arrangement.
is instrumentality that combines interrelated interacting artifacts
designed to work as a coherent entity. An
for arranging or classifying. A procedure
or process for obtaining an objective. An ordered manner; orderliness by
virtue of being methodical and well organized.
Positive Feed Back Loop
Feedback from the Public
is to make something up on the spot, or figure it out as you go.
Manage in a makeshift way; do with whatever is at hand.
Perform without preparation. Trouble
is an event causing distress or pain. To
cause inconvenience or discomfort to.
is a situation from which extrication is
difficult especially an unpleasant or trying one.
is the act of releasing from a
snarled or tangled condition. TraumaCircumstances
are the set of facts or circumstances that
surround a situation or event. Information that should be kept
in mind when making a decision. A condition that accompanies or
influences some event or activity.
is the state of things at a
particular time. The prevailing context that influences
the performance or the outcome of a process. The set of
circumstances that affect someone's welfare. A state at a
particular time. An assumption on which rests the
effect of something else.
Information that should be kept in
mind when making a decision. The
that is varied in
order to estimate a
effect by comparison with a
control condition. Odds
is the general state of things; the
combination of circumstances at a given time. A complex or
critical or unusual difficulty.
is an approach to behavior which
holds that general traits do not exist (perhaps apart from Intelligence).
Behavior, then, is seen as being influenced by external, situational
factors rather than internal traits or motivations.
is something that
is not easy; requiring great physical or mental effort to accomplish or
comprehend or endure.
Something hard to control and almost beyond one's
ability to deal with or overcome.
A factor causing trouble in achieving
a positive result or tending to produce a negative result.
is a demanding or stimulating situation.
is being guided by practical experience and observation rather than
theory. Being actually such in almost every respect. Having or
put to a practical purpose or use.
Problem Solving Tips
Avoid asking the wrong
, take time to define each
problem carefully before trying to solve it.
Ask yourself lots of different questions about the nature of the
Strive to look at problems from different
generate multiple solutions.
solutions, take time to think about how you
should choose between options.
Evaluate potential solutions carefully and thoroughly against a
Once you choose
a solution to a problem, develop an
implementation plan with the sequence of events necessary for
completing the problem solving task.
After a solution has been implemented, immediately look for ways
to improve the idea and avoid future problems.
Address any belief issues and other consequences of the proposed
solution so that others will understand and support the
search for issues that may become problems in the
Sometimes even small problems often become much bigger in scope,
and thus very difficult to solve, but not impossible.
Remember that making a decision is not the end of the
Skills to Problem Solving
We all have choices and options, but
bad decisions can waste a lot of time, and we only have so much
time. You don't want to miss out on opportunities because you
were not realistic in your planning. It's good to be organized,
but you also have to be efficient and effective and have a good
understanding of your goals and a good understanding of your
As a human you have a finite amount of time, use it well. And
remember that all those little moments of wasted time add up in
the end. You could lose days and even years of missed potential.
If you don't solve the
Root of the Problem
, then you will still have a
We must have immediate
solutions when solving problems and long-term solutions when
solving problems. We must also learn how to solve problems
before they present themselves, especially problems that are
critical to our survival.
Having ideas on possible solutions to problems
that you can anticipate will save you time and energy. One of
the first problem solving skills we need to have is Learning
. This will be
one of the first things that you need to solve.
has to be done
everyday and sometimes several times a day, so defining your
priorities is essential. Other wise you will waste precious time
doing things at
with no real purpose. This is when mistakes can be
made that could have serious consequences.
Once you define your
priorities you have to balance your priorities in the most
logical order that will maximize your time and available
resources. Knowing what needs to be done first and knowing
what needs to be done next is crucial
. You also have to be
prepared and ready to solve new problems that may possibly
change your priorities. So knowing how to approach problems is
critical. What can you teach and what could be learned about
this problem must be considered when approaching and evaluating
problems. You must also learn to Recognize Variables to
(low priority problem, high priority
problem, new problem, old problem, risks, threats and options).
Two key elements to problem solving and prioritizing are having
Self-Discipline and the Ability to Focus
So if you have not yet learned to focus or if you lack
self-discipline then these two skills will be two of your top
priorities. Prioritizing could take just several seconds or
several minutes to accomplish (immediate solutions). But
sometimes prioritizing could take several hours or several days
to accomplish (long-term solutions).
So knowing how much time
you have is critical.
the next important problem solving skill to learn.
Goals and a timeframe of when they should be accomplished have
to be determined.
I try to plan ahead as best as I can,
and I usually don't cross bridges until I get to
them. But in order for me to focus on my goals, I know it's impossible
to plan for everything. So I try not to waste too much time
preparing for things that may never happen.
But I also don't want to ignore the possibility that things can
happen. Believing that I will be able to overcome what ever
challenges that come my way, is fine. As long as I except the
fact that mistakes can be easily made when you are
. I plan as best as I can. And when I learn how to
plan better, I do.
"Don't cross a bridge till you come to it"
is a metaphor for waiting until a vague or low-probability
problem arises so you can learn more about what the problem is,
before trying to solve or overcome it.
The following sentences paraphrase various aspects of the
"Wait for ill-defined problems to be clarified before dealing
"Don't be concerned about distant-future problems until they
become near-present problems."
"Don't try to solve that problem until you are prepared to deal
"Don't waste your time preparing for all potential problems,
because most of them will no longer be problems when you get to
them, or because conditions will have changed by then."
"Don't work on that problem until the scheduled time."
Problem Solving Skills
also need to expand, improve and evolve as more information and
knowledge is gained at each grade level and at each level of
comprehension so that it can cover the many different aspects,
and specialized areas of unique problems.
the consequences of one's conduct are the
ultimate basis for any judgment
or wrongness of that
conduct. Thus, from a consequentialist standpoint, a morally right act (or
omission from acting) is one that will produce a good outcome, or
. In an extreme form, the idea of consequentialism is commonly
encapsulated in the English saying, "the end justifies the means", meaning
that if a goal
enough, any method of achieving it is
acceptable. But not Always
You first have to be aware of the
or problem before you can correct it.
Just knowing about
Cause and Effect
is not enough. You also have to fully
of actions. You have to see the
so that you can easily confirm good
from bad and right from wrong (Pros & Cons). Positive and
negatives results would be based on
that can be
so that the highest degree of accuracy can be
cannot be used in
because Facts and Evidence have a much higher percentage of
accuracy then just
Cause and Effect
is the body of principles and practices
used by scholars to make their claims about the world as
and trustworthy as
possible, and to make them known to the scholarly public.
is a method developed by Fritz Zwicky
(1967, 1969) for exploring all the possible solutions to a
multi-dimensional, non-quantified complex problem.
You don't have to be a
to be good at
"Even a Small Leak will Sink a Great Ship."
You want kids to struggle a little bit to figure things out, as long as
you have kids figure things out that benefit them. This way they
learn how problem solving is extremely important and extremely
valuable. Figuring things out that don't benefit you will not
inspire you to learn.
"Good reasoning skills are extremely
important to have, but if you are not reasoning the things that
matter, then knowing how to reason wont matter."
"There are some problems that you can run
away from, but there are problems that will follow you no matter
where you go. So learning how to solve problems is an incredibly
useful tool and skill to have."Sometimes a Solution to a Problem
Creates other Problems
That's not problem solving, that's
Some people tend to solve their problems by making other people
suffer. If someone steals from you, you shouldn't
someone else to make up for your loss. All humans are good at
solving problems, but it's the way that some people solve their
problems that ends up being the most important part of the
problem solving process. If solving your problem causes other
people to have problems, then that's not problem solving, that's
, and that's
. These are the
of corporations, politicians, and even some citizens.
Why are you forcing other people to pay for your comforts? Why
are you stealing from future generations by exploiting resources
poison water and land
as a result. You have to know that
some of your actions are indirectly murdering people now, and
murdering people in the future. If you don't understand this,
you need to remove your head from your ass
learning, and stop killing.
Somebody Else's Problem
is a psychological effect where people choose to
from an issue
that may be in critical need of recognition. Such issues may
be of large concern to the population as a whole but can easily be a
choice of ignorance by an individual.
is a phenomenon characterized by unconscious redirection of
one person to another.
Diffusion of Responsibility
is when a person is less likely to
for action or inaction when others are present.
Considered a form of
, the individual assumes
that others either are
for taking action or have already done so. The phenomenon tends to occur
in groups of people above a certain critical size and when responsibility
is not explicitly assigned. It rarely occurs when the person is alone and
diffusion increases with groups
of three or more.
unintentional or incidental damage, deaths, injuries
inflicted on an unintended target.
True Cost of Actions
is the cost
that affects a party who
did not choose to incur that cost
Solution Caused Problems
is the condition human societies experience when, in pursuing
through human ingenuity
, they inadvertently introduce
they do not
have the resources or political will
to solve, for fear of short-term
losses in status, stability or quality of life. This prevents further
progress and sometimes leads to collapse
is a situation in which a group of people act to obtain
short-term individual gains, which in the long run leads to a loss for the
group as a whole. Unsustainable
social traps include overfishing, energy "brownout" and "blackout" power
outages during periods of extreme temperatures, the overgrazing of cattle
on the Sahelian Desert, and the destruction of the rainforest by logging
interests and agriculture.
If people are smart enough to know how to
, then they are
smart enough to find better ways of doing things
that require no
stealing at all. Options and choices are there, but you need to
learn what they are.
Don't make problems worse
Punishing a person, because of a problem, is illogical. If you
want to help someone solve a problem, then help them, you can't
help people solve their problems when you're adding to their
problems. It's just common sense,
helping someone is a lot better then
"You don't make things better by
making things worse."
Positive Feed Back Loop
"Replacing worn-out systems with more of
the same outdated processes, is wasteful and negligent."
"What you're doing for work should be
solving problems, and not adding to our problems or ignoring our
problems. So why would you add to our problems when we can be
solving our problems?" Instead of making problems, you
should be solving problems.
Sometimes the first solution to a problem does not always solve
the problem, or solve the problem completely. Problem solving
takes more then one try. And the solution itself can also can be
improved and modified. So the first solution is seldom the last
solution you will have. Problem solving also needs periodic
maintenance, because things change. Problem solving is an
ongoing process. Don't ever think that something is totally
fixed. Just because you solved a problem today doesn't mean that
that same problem will be solved tomorrow, because things
change. That is one of the main
reasons why problem solving skills are extremely important.
generally signifies a solution designed for a
specific problem or task, non-generalizable, and not intended to
be able to be adapted to other purposes.
is tending to hinder the achievement of a goal. Behavior that goes
against the goals of an organization or community.
Anything that is more of an "obstacle" than a help in the
achieving of a productive project or an objective. A situation
that prevents a group, organization, or other collective
entities from performing or accomplishing its originally stated
"When you see a problem, solve it, Don't
run away from a problem and pretend that it will go away on its
own, because you could create more problems."
"Being able to solve every problem in the
world does mean that you wont see every problem coming that will
harm you or kill you. But if you do see the problem coming, and
you learn how to defend yourself from this problem, and stop
this problem from recurring, then you can solve every problem,
or at least make others aware of this problem so they may have a
chance to solve it."
"If you ever need a helping hand, sometimes
you have to use the hand that's at the end of your arm, because
some of life's greatest tests we have to face alone."
"You might see the problem, but you might
not see all the other problems that are related to that problem.
Problems are like weeds, if you don't get to the
root of the problem
, then the problem will keep coming back.
And if everyone is spreading the seeds of these problems, then
those problems will never go away."
“if it ain't broke, don't fix it.”
but that stupid saying
does not say to
it does break.
Chess is like Life, but Life is not a Chess Game
will not prepare you for life, but Chess
do have some Similarities. You start out with a fixed
number of choices
but with each choice you make, you will either have more choices
or less choices, which depends on the outcome of the previous
choice. So depending on how your opponent moves, or how the
, will determine your choices. So there
are good moves
, and one wrong move could have
devastating consequences, just like in life. You can plan for the future, but the
future may not be there, because of how your opponent reacts or
how the world changes
So you must be prepared for changes in
life and learn how to
to these new changes, so that you
can make the appropriate moves or choices and be ready to make
new plans. In life, and in the game of chess, you may have to
take some risks, but they must be
, but even
you must be prepared for the mistakes
and the effects
that are the result of your actions. As the game progresses, as
life progresses, with every move or choice you make, this
means that you have one less choice, and eventually you will
have fewer and fewer choices, but the game is not over. Ending
in a draw is when life and humans have agreed that this game
cannot be won by either player. You may have a billion options,
but each move is as important as the last.
Just being good at chess will not
make you good at life,
but chess could make you a better problem solver. Sometimes you
, and sometimes you have to give up
things in order to gain things. But this does not mean that you
are less effective or more in danger. It's just that your
options have changed. Chess is also a horrible reminder of how
cruel people, society and governments can be. Forcing people
to always have to
be on the defensive
, and forcing them to react
to life, instead of living life. This gives people very little chance to make progress,
unless people can see that their ability to defend themselves will
eventually end in a draw, which will prove that even if people
get themselves into a mess of trouble, they still have options,
so don't give up, because if you do give up, then you will
eventually have no options, and you will eventually lose, as
have done in the past. So chess is like life,
but life is not a chess game.
What makes a good chess player?
Someone who can see the farthest into the future and calculate
what events could happen, and then apply a particular action, or
chess move, based on that information and knowledge, while at the
same time, correctly adapt to changes as they happen, and have
the ability to recalculate what events could happen based on
those changes. So can
be used as a learning tool for problem solving? Of
course it can. The more you can see into the future, the better
your odds will be in making a good decision, and on top of that,
it also makes you more aware that things could change at
anytime, so you have to be ready to change the path that you're on.
And chess is not the only
game that can teach you problem solving.
Club and Scholastic Center of Saint Louis
Chess Hall of Fame
(Sven Magnus Øen Carlsen) is a Norwegian chess
grandmaster and the current World Chess Champion. A chess prodigy, Carlsen
earned his grandmaster title in 2004, at the age of 13 years and 148 days.
Born: November 30, 1990, Tønsberg, Norway.
"The one who can see the farthest
into the future
and make the
change, will always win, or at the least, survive the longest."
"Strategy is about foresight. It's about anticipating your
opponent's moves and devising counter measures. It's plotting one step
ahead of the opposition. And playing your trump card just after the
opponent play theirs. It's about making sure you surprise them. And they
don't surprise you."
In order to be a really good chess player you need to see
several moves ahead, which is one of the key factors when
solving problems. You need to see into the future goal, you need
to see all the steps involved, you need to see the possible
obstacles that you may have, you need to know your options if
things change. But just because you're good at chess does not
mean that you're good at solving problems. You need to learn
"If a computer can play chess, then a
computer can use chess pieces as symbols to represent all kinds
of different information."
People make the mistake sometimes of zooming in to much on
problems that they can't see the whole picture. They seem to
focus to much on unique details. When you're zoomed in to far
all you can see is a small part of a much larger issue. You need
to zoom out and backup far enough to see the whole picture from
the beginning and be able to see all the way to a possible
outcome. Being able to see a single pixel can be useful
sometimes, but just seeing things close is like putting on
blinders, which makes it impossible to understand what you're
really looking at. So you need to zoom out to see all the pixels
that create a picture. This way you can begin to understand what
you're truly looking at. You have to see all the levels, all the
time frames, and all the different angles. As you
zoom out more you will notice that the more you see the more
your questions will change at each level of focus. So if you
never zoom out enough you will never know if you're asking all
the right questions.
"Remember, just solving one problem does
not solve all your problems. You have to see the whole picture
in order to understand it correctly and collectively, meaning,
people acting together as well as seeing the world as a
collective, a whole, but made up of different elements."
"Don't worry, we'll figure it out, we can figure out almost anything."
When solving problems sometimes you have
to stop, step back and take some time to think. Think about the
problem and study it carefully. Think about all the different ways that you can go
about solving this problem. You don't want to bang your head against the
wall and try to solve problems to quickly because you may end up
wasting time, or make it worse, or not totally fix the problem,
because quick fixes never last. Plus, when you're feeling
stressed or when you're struggling to solve a problem, your
thinking becomes less clear and you become less focused. So walk
around or lay down, you will be amazed on how much you can
learn when you're
Did you know that you can learn things and use that knowledge to
solve problems. Humans have been doing this since the beginning. But
not many people truly understand what
in order to effectively use learning to increase their
potential. If every school and university in the world taught students how
to learn, and what to learn, then every problem in the world would be
Every problem can be solved, but that's easier said then done. There are
several skills to acquire and many things that you have to learn in order
to be a good problem solver. There are skills and knowledge that
will make you good at asking the right questions at the right time.
But just knowing that every problem can be solved is not going to
benefit you. You have to learn how to solve problems. I can say
internet is the greatest tool in the world,
but if you
don't know how to use the Internet effectively, then the internet
is not the greatest tool in the world
. So that is a problem in
itself, but this is a problem that we can solve.
Just knowing that there are answers to every question that you
have is not going to help you. You have to know what questions
to ask and when to ask those questions. And that is a skill you
need to learn. So here we go...